New website makes buying spare parts easy

If you have ever tried shopping for appliance spare parts then you will appreciate that it can be a confusing and difficult task. There are some great benefits to do-it-yourself appliance repairs such as the amount of money you can save compared to buying a replacement and the environmental impact. Despite this, many people are still put off attempting a repair as they are worried it will be too technical or complicated.

Leading appliance spares retailer, BuySpares aims to change this perception and have re-launched their website with a host of new features to make buying spare parts and repairing home appliances much easier. Amongst the key additions are user-generated content, improved site navigation and expansion of their appliance advice centre.

A common stumbling block that makes it difficult to locate the right part is the need to search by model number. Every appliance has a model and serial number and most parts are only designed to fit a specific model or group of models. This means that in order to buy a replacement part, consumers need to be able to locate their model number.

As part of the website revamp, BuySpares have developed the way in which their navigation works to simplify the model number selection process. On the new site model selection is contained within a single pop-up box, which also features a detailed diagram of where to look for the model number on your selected appliance.

The new website also enables customers to review any product on the BuySpares website. The review process lets customers rate a product out of 5 to give a clear indication of performance to other have-a-go repairers. Customers are also invited to provide their own comments on the product, how easy it is to fit and any information they feel would benefit other shoppers.

Among the new additions are a range of how-to videos to the BuySpares appliance advice centre that clearly demonstrate how to fit spare parts and maintain appliances, covering everything from replacing a cooker hood filter to combating a smelly washing machine. These how-to videos have been integrated on to the product page to add confidence and reassure the customer that they will be able to fit the part as long as they have some basic DIY skills.

Commenting on the new website BuySpares, Head of Marketing, Richard Williams enthused "We want to be more than just a spares retailer, it is our aim to support our customers in every aspect of a repair, whether that's identifying the problem, finding the right spare part or showing them how to it. The new website makes getting to grips with spare parts a lot easier"

N.B. The information contained in this story is provided by the supplier and does not necessarily reflect the views and opinions of

Print this page  |  rss feedSubscribe to feed  |  Bookmark this page  |  Send to a friend